At the Ray White annual awards held in Sydney last week, local agent Kate O’Leary of Ray White Dorrigo, was recognised for excellence in service.
Kate was the recipient of the coveted Choice Award presented to the agent who achieved the highest service rating across the entire Ray White Rural network.
She said that a commitment to a superior customer experience is embedded within the Ray White Dorrigo culture and that the customer satisfaction programme was part of a strategy to ensure agents can be proud of every transaction.
“It is a huge honour to be recognised - customer service truly is the most important part of what I do,” she said.
Kate achieved the highest individual score nationally with ratings from both vendors and buyers in the Ray White Rural Group and had had an extremely successful 2016/2017 year, achieving the highest sales results for the region.
Ray White Rural and Livestock CEO Stephen Nell said the award illustrated the energy within the group.
“It fills me with immense pride every year when our awards are announced and our people are recognised - to see so many individuals performing so well within the group can be put down to hard work and dedication.
“So many of our members are achieving great things. Their commitment to their clients is what delivers such impressive results for our group overall,” Mr Nell said.